Der IT Service Management Bookshop in der Schweiz

ITIL ICT Infrastructure Management
- English -

Handbuch - English

Aus dem Inhalt:
Design and Planning
Deployment
Operations
Technical Support
Systems Installation Policies

Knowledge and information are recognised as two of the most important strategic resources that any organisation manages. The quality of the Information and Communications Technology (ICT) systems are paramount to collecting, analysing, and disseminating information throughout the organisation. Therefore, organisations need to invest appropriate effort in their design, planning and management, in order to get the best value from ICT.