Der IT Service Management Bookshop in der Schweiz

ITIL Application Management
- English -

CD ROM - English

Aus dem Inhalt
- Managing the Busineness Value
- Aligning the Delivery Strategy with Key Business Drivers
- The Application Management Lifecycle
- The Application Management Lifecycle
- Organizing Roles and Functions
- Control Methods and Techniques

Application Management is the superset, which describes the overall handling, or management, of the application as it goes through its entire lifecycle. This lifecycle encompasses both the application development phases and Service Management activities noted below. By bringing these two disciplines together, the goals of IT Service Management will be accomplished more easily through the delivery of applications that are more operable and manageable

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