Der IT Service Management Bookshop in der Schweiz

IT Service Management - Eine Einführung
- CD-ROM-

CD-ROM - Deutsch

Aus dem Inhalt:
This publication is aimed at everyone involved in IT Service Management or interested in the subject.
It is, at current version(edition 2), the first non-itSMF published book to be endorsed by the IPESC (itSMF International Publications Executive Sub-Committee).
It's objective statement can be linked to one of the aims of the itSMF - 'Making the IT Service Management expertise accessible to a broader audience'.